Samsung Launches Free Service Campaign in Pakistan

Samsung Launches Free Service Campaign in Pakistan

Samsung Electronics has announced the launch of Free Service Campaign with a name of Dr. Samsung.

The campaign – which promises free service – kicked off yesterday and will continue till 02 November, 2013.

As part of the campaign, free service will be provided for Samsung Mobile Phones, TV, AV, Cameras & Home appliances sold in Pakistan, after January 2011.

Mr. John Park, Managing Director Samsung Pakistan said,

“Dr. Samsung from Korea is not only a free service for our sold products, a commitment for long and ever green relationship from Samsung to its customer.”

Dr. Samsung Free Service Campaign is available in Karachi, Lahore, Islamabad and Rawalpindi.


  • Products purchased after January 2011 onwards will be considered in free service campaign
  • CRT televisions are not included
  • Fragile and delicate parts (Circuit boards, Camera modules of mobile phones, compressors, LCD panels, optical block of HTS/DVD/BD, refrigerator gas) are not covered
  • Expensive parts would be charged at 50% cost from the consumer
  • Free parts are subject to availability

From where to get Service:

Samsung customers can take their products to concern service centres for free service.

  • Teletech (Mobile Phones)
    • Karachi: Suite # 03, First Floor, Hina Centre, (Above Pizza Hut), Gulshan-e-Iqbal
    • Lahore: Ground Floor, Hafeez Centre, Main boulevard
    • Rawalpindi: Akhter Plaza, Police Station Road, Near Niazi Plaza, Saddar
  • M&P (Mobile Phones)
    • Karachi: G-52, Ground Floor, Star City Mall, Main Road Saddar,
    • Lahore: Shop # 12-15, Mezzanine Floor, Hasan Tower, Main Road, Gulberg
    • Islamabad: Mezzanine Floor, Black Horse Plaza, Fazal-e-Haq Road, Main Blue Area,
  • Greentech (Mobile Phones)
    • Lahore: 1st Floor, Paradise Centre, Hall Road
  • Orient (DTV, AV, DI and HA)
    • Karachi: 12-L, Block No 6, P.E.C.H.S
    • Lahore: 55-D, Chemberlain Road and 19B, Abu Bakar Block, Garden Town
    • Rawalpindi: 94/C, E Block, Satellite Town, Near Holly Family Hospital

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